Last Updated: October 2025

1. Introduction

Fletcher Chase ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our recruitment services and visit our website.

Fletcher Chase is registered in Ireland and operates recruitment services in both Ireland and the United Kingdom. We comply with the General Data Protection Regulation (GDPR), the UK Data Protection Act 2018, and other applicable data protection laws.

2. Data Controller

Fletcher Chase acts as the data controller for the personal information we collect. If you have any questions about this policy or our data practices, please contact us using the details in Section 12.

3. Information We Collect

3.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, postal address
• Professional Information: CV/resume, work history, qualifications, education, professional memberships, references
• Identification Information: Date of birth, nationality, right to work documentation
• Technical Information: IP address, browser type, device information, cookies
• Communication Records: Records of conversations, interviews, and correspondence with you

3.2 Sensitive Personal Data

With your explicit consent, we may process sensitive personal data including information about criminal convictions (where legally required for specific roles), health information (for reasonable adjustments or occupational health assessments), and diversity and equal opportunities monitoring data.

4. How We Collect Information

We collect information:

• Directly from you (applications, registrations, interviews)
• From third parties (referees, former employers, recruitment platforms)
• Automatically through our website (cookies and tracking technologies)
• From publicly accessible sources (LinkedIn, professional directories)

5. How We Use Your Information

5.1 Recruitment Services

• Matching you with suitable job opportunities
• Submitting your details to potential employers
• Arranging interviews and assessments
• Conducting reference checks and background screening
• Providing career advice and support

5.2 Legal Obligations

• Verifying your right to work
• Complying with employment law requirements
• Maintaining records as required by law

5.3 Business Operations

• Improving our services
• Managing our relationship with you
• Sending service updates and relevant job opportunities
• Marketing our services (with your consent)
• Website analytics and performance monitoring

6. Legal Basis for Processing

We process your personal data based on:

• Consent: Where you have given explicit consent
• Contract: To fulfill our recruitment services
• Legal Obligation: To comply with legal requirements
• Legitimate Interests: To operate our business effectively while respecting your rights

7. Sharing Your Information

We may share your information with:

• Potential Employers: When applying for positions on your behalf
• Third-Party Service Providers: Including IT systems, background check providers, and reference agencies
• Legal Authorities: When required by law or to protect our legal rights
• Professional Advisors: Such as lawyers and accountants

We will always inform you before sharing your details with potential employers and obtain your consent where required.

8. International Data Transfers

As we operate in both Ireland and the UK, your data may be transferred between these jurisdictions. We ensure appropriate safeguards are in place for all data transfers in compliance with GDPR and UK data protection laws.

If we transfer data outside the European Economic Area (EEA) or UK, we will implement appropriate safeguards such as Standard Contractual Clauses.

9. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

• Active Candidates: Data retained while you are actively seeking employment through us
• Inactive Candidates: We will contact you periodically to confirm if you wish to remain on our database. Data will be deleted after 2 years of inactivity unless you opt to remain registered
• Placed Candidates: Records retained for up to 6 years after placement for legal and warranty purposes
• Unsuccessful Applications: Typically retained for 6-12 months unless you request earlier deletion

10. Your Rights

Under GDPR and UK data protection law, you have the following rights:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate information
• Right to Erasure: Request deletion of your data (subject to legal obligations)
• Right to Restrict Processing: Request limitation on how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time (where consent is the legal basis)
• Right to Complain: Lodge a complaint with the Data Protection Commission (Ireland) or Information Commissioner's Office (UK)

To exercise any of these rights, please contact us using the details in Section 12.

11. Cookies and Website Technologies

Our website uses cookies and similar technologies to enable essential website functionality, analyze website traffic and usage, improve user experience, and deliver relevant content.

You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.

12. Contact Information

If you have any questions, concerns, or wish to exercise your data protection rights, please contact us:

Supervisory Authorities:
Ireland: Data Protection Commission (www.dataprotection.ie)
UK: Information Commissioner's Office (www.ico.org.uk)

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically.

14. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.